Customer Service

Help with ordering

Do you have a specific request? Would you like to purchase a matching set of Ariki jewellery?
Please contact us or visit one of our shops.

Questions regarding an order

In the confirmation email of your order you will find your unique order number, please use this with any email correspondence.

Shipping and delivery

Worldwide Shipping from Blenheim, South Island, New Zealand within 1-2 days


Ariki offers guarantees against defective workmanship and materials. Defects are rare and should be evident within a short period of time of wearing the product. If properly cared for, Ariki Jewellery will last for many years. Please follow our advice on how to care for your Ariki Jewellery.

There is no guarantee when product is damaged through careless use.

Rights of return

You have the right to cancel this contract within 14 days without giving any reason.