Privacy policy Ariki New Zealand LTD

https://www.arikinz.com

 

About our privacy policy

Ariki New Zealand LTD cares about your privacy. We therefore only process data that we need for (improving) our services and we carefully handle the information we have about you and your use of our services. We never provide your details for commercial purposes to third parties.

This privacy policy applies to the use of the website and the services provided by Ariki New Zealand LTD. The starting date for the validity of these conditions is 05/22/2018, with the publication of a new version voiding the validity of all previous versions. This privacy policy describes which data about you are collected by us, what these data are used for and with whom and under what conditions this information can possibly be shared with third parties. We also explain to you how we do store your data and how we protect your data against misuse and what rights you have in relation to the personal data you provide to us.

If you have any questions about our privacy policy, please contact our privacy contact person, you will find the contact details at the end of our privacy policy.

 

About the data processing

Below you can read how we process your data, where we store it, which security techniques we use and for whom the data is accessible.

 

Webshop software

 

WooCommerce 

Our webshop was developed with software from WooCommerce, our webhosting partner is ImpressiveXS B.V. Personal data that you make available to us for the benefit of our services, are shared with this party.

ImpressiveXS B.V. has access to your data to give us (technical) support, they will never use your data for any other purpose. ImpressiveXS B.V. is – on the basis of the agreement we have with them – required to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Backups are regularly made to prevent data loss.

Our webshop is developed with software from WooCommerce, we host our web store on a server located in The Netherlands. We have taken appropriate technical and organizational measures to prevent misuse, loss and corruption to data as much as possible. These security measures consist in any case of the application of SSL encryption and a strong password policy. Backups are regularly made.

 

Web hosting

We take web hosting and e-mail services from ImpressiveXS B.V.. ImpressiveXS B.V. processes personal data on our behalf and does not use your data for their own purposes. However, this party can collect metadata about the use of the services. These are not personal data.

 

Email newsletter

Our website uses inwise, a third party that does the handling of any newsletters.  inwise will never use your name and email address for their own commercial purposes. At the bottom of every e-mail that is automated there is an ‘unsubscribe’ link. If you click this link you will no longer receive e-mail newsletters from our site.

 

Cookies

Ariki New Zealand LTD uses cookies.  Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences, based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable the cookies, some features will be disabled It won’t affect the users experience that make your site experience more efficient but some of our services will not function properly.

However, you can still place orders .

Google

Through our website, cookies are placed by  the American company Google as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. This processor may be required to provide access to these data on the basis of applicable laws and regulations. We collect information about your browsing habits and share this information with Google. Google can enter this information to interpret coherence with other datasets and thus monitor your movements on the internet. Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Google services and products.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We have implemented the following:

  • Remarketing with Google AdSense
  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

 

Hotjar
Cookies are placed by Hotjar to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not personally identify anyone.

View Hotjar’s privacy policy at: https://www.hotjar.com/legal/policies/privacy

 

Tradetracker

Cookies are placed by TradeTracker to see which users clicked on an advertisement or link through the platform TradeTracker.

This cookie enables us to match your click to the click on the TradeTracker platform and to recognise you when you return to our site.

More information: https://tradetracker.com/privacy-policy/how-we-use-cookies/

Except for strictly necessary cookies, all cookies will expire after 30 days.

For more information, also view our Cookie Policy.

 

Office365

We use the services of Office365 for our regular business e-mail traffic. This party has

Taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your data as much as possible. Office365 has no access to our mailbox and we handle all our email traffic confidentially.

 

Payment processors

PayPal

For the handling of (a part of) the payments in our web shop we use the payment service provider PayPal. PayPal processes your name, address and residence details and your payment details such as your bank account or credit card number. PayPal has taken appropriate technical and organizational measures to protect your personal data. PayPal reserves the right to use your data to further improve services and to share (anonymised) data with third parties.

PayPal shares personal information, in the case of an application for a deferred payment (credit facility) order dates, with after-payment service providers. All the above mentioned guarantees with regard to the the protection of your personal data also apply to the components of PayPal’s services for which it engages third parties. PayPal does not store your data longer than on the basis of the legal terms allowed.

The applicable data protection provisions of PayPal may be retrieved under https://www.paypal.com/us/webapps/mpp/ua/privacy-full.

 

Stripe

For the handling of (a part of) the payments in our web shop we use the payment service provider Stripe. Stripe processes your name, address and residence details and your payment details such as your bank account or credit card number. Stripe has taken appropriate technical and organizational measures to to protect your personal data. Stripe reserves the right to use your data to further improve services and to share (anonymised) data with third parties.

Stripe shares personal information in the case of an application for a deferred payment (credit facility) order dates with after-payment service providers. All the above mentioned guarantees with regard to the the protection of your personal data also apply to the components of Stripe’s services for which it engages third parties. Stripe does not store your data longer than on the basis of the legal terms allowed.

The applicable data protection provisions of Stripe may be retrieved under https://stripe.com/nl/privacy

 

Reviews

Trusted Shops

Integration of the Trusted Shops Trustbadge

We have integrated the Trusted Shops Trustbadge on this website in order to display our Trusted Shops Trustmark and offer the Trusted Shops products to customers after placing an order.

This serves the protection of our legitimate interests in the optimal marketing of our offer according to art. 6 (1) 1 lit f GDPR that are overriding in the process of balancing of interests. The Trustbadge and the advertised trust badge services are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.

With every use of the Trustbadge, the web server automatically saves a so-called server log file which contains e.g. your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request. Those access data are not analysed and are automatically overwritten no later than seven days after the end of your website visit.

Other personal data are transferred to Trusted Shops only if you decide to use or have already registered to use Trusted Shops products after placing an order. In such a case, the contract concluded between you and Trusted Shops applies.

 

Shipping and logistics

NZPost

If you place an order with us, it is our job to have your package delivered to you. We use the NZPost services for carrying out the deliveries. It is therefore necessary that we give your name, address and share your residence details with NZPost. NZPost uses this information only for the purpose of carrying out the agreement. In the event that NZPost engages subcontractors, NZPost will also provide your data to these parties.

 

USPS

If you place an order with us, it is our job to have your package delivered to you. We use the USPS services for carrying out the deliveries. It is therefore necessary that we give your name, address and share your residence details with USPS. USPS uses this information only for the purpose of carrying out the agreement. In the event that USPS engages subcontractors, USPS will also provide your data to these parties.

 

Administration and Accounting

For our tracking of our administration and accounting we store your data. We store your name, address and residence details and details regarding your order. This data are used for managing sales invoices.

 

External sales channels

Bol.com

We sell (a part of) our articles through the Bol.com platform. If you place an order via this platform then Bol.com will share your order and personal details with us. We use this information to complete your order. We deal confidentially with your data and have appropriate technical and organizational measures taken to protect your data against loss and unauthorized use.

 

Purpose of data processing

General purpose of the processing

We only use your data for the benefit of our services. That is, the goal of the processing is always directly related to the assignment you provide.

If you share information with us and we use this data to – other than at your request – to contact you at a later time, we ask you for explicit permission. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties have all been kept confidential on the basis of the agreement between them and us.

 

Automatically collected data

Data collected automatically by our website are processed with the purpose of providing and improving our services. This information (for example your IP address, web browser and operating system) is not personal data.

 

Participation in tax and criminal investigation

In appropriate cases, Ariki New Zealand LTD may be held under a legal obligation to share your data in connection with government tax or a criminal investigation. In such case where we are forced to share your data, we will be within the limitations that the law allows us to oppose this.

 

Retention periods

We keep your information as long as you are our client. This means that we keep your client profile until you state that you no longer wish to use our services. If you indicate this to us, we will also understand this as a forgetting request. On the basis of applicable administrative obligations we submit invoices with your (personal) data, we will keep this information for as long as the applicable term is in effect.

 

Your rights

On the basis of the applicable European legislation, you as a data subject have certain rights with regarding personal data processed by or on behalf of us. We explain below what these rights are  and how you can invoke these rights. In principle, in order to prevent misuse, we will send copies of your data only to your known e-mail address. In case you want the data to be sent to another e-mail address or, for example, by mail we will ask you to identify yourself. We keep records of completed requests.  In the case of a forgetting request we administer anonymous data. All transcripts and copies you request, you will receive in the machine-readable data format that we use within our systems.  You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we use your personal data in the wrong way.

 

Right of inspection

You always have the right to access the data that we process or have processed and that relate to your perso. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy, to the known e-mail address of all data with an overview of the processors that this data have, indicating the category below which we have stored this data.

 

Rectification right

You always have the right to adjust the data that we process or have processed and that relate to your person or are traceable to you, to be adjusted. You can submit a request to that effect to our contact person for privacy issues. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation. You have to confirm that the details have been changed forthe e-mail address known to us.

 

Right to restriction of processing

You always have the right to restrict the use of the data that we process or have processed and that  relate to your person or are traceable to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy to the known e-mail address, which confirms that the data is restricted until you cancel the restriction.

 

Right of transferability

You always have the right to transfer the data that we process or have processed and that relate to your person to another party. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you copies of all information about you that we know to relate to you, to the e-mail address known to us, as well as data processed by us or processed by us by other processors on our behalf  or third parties. In all likelihood in such a case we can no longer continue the service because the safe connection of data files can no longer be guaranteed.

 

Right of objection and other rights

In such cases you have the right to object to the processing of your personal data by or commissioned by Ariki New Zealand LTD. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will provide copies and / or copies of the data that we process or had processed at your disposal and then permanently discontinue the processing. You also have the right not to be part of automated individual decision making or becoming a profiling subject. We do not process your data in such a way that this right applies. If you believe if this is the case, please contact our privacy contact person.

 

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. On this page you will always find the most recent version. If the new privacy policy affects the way we already collect data in relation to you, we will notify you by e-mail.

 

Contact details

Ariki New Zealand LTD
103 Middle Renwick Road
Blenheim, 7201
New Zealand
T +64 3 577 8434

We are registered in Blenheim, New Zealand under company number 9429000015240

Our GST (VAT) number is 41-605-332.

Privacy Contact Person:
Ariki New Zealand Head Office
shopping@arikinz.com

Representative in the European Union:
Ariki New Zealand Benelux
Wagenmakerstraat 9
9403VC Assen
The Netherlands
shop@ariki.nl