All orders are shipped within 1-2 working days after your order is received.

Track and Trace Delivery of Sales to selected European Countries.

Sales items will be courier delivered to the following countries:

  • Austria (delivery time 2-4 working days)
  • Belgium (delivery time 1-3 working days)
  • Danmark (delivery time 2-4 working days)
  • Finland (delivery time 7-9 working days)
  • France (delivery time 3-4 working days)
  • Germany (delivery time 2-3 working days)
  • Ireland (delivery time 6-8 working days)
  • Italy (delivery time 2-7 working days)
  • Luxembourg (delivery time 1-3 working days)
  • Netherlands (delivery time 1-2 working days)
  • Norway(delivery time 7-9 working days)
  • Poland (delivery time 3-5 working days)
  • Portugal (delivery time 7-9 working days)
  • Spain (delivery time 2-6 working days)
  • Sweden (delivery time 2-4 working days)
  • United Kingdom (delivery time 3-4 working days)
  • Switzerland (delivery time 5-7 working days)

Delivery of orders to Canada

Please be advised that due to on-going rotational postal strikes across Canada that commenced on 22ndOctober, all mail destined for Canada will be held in New Zealand at the International Mail Centre. Items will be held until further notice at the request of Canada Post due to a significant backlog of mail as a result of the continuing strikes.

This embargo affects all services except the International Express Courier Service therefore please use this service until advised to avoid delays in shipment.  You can select this shipping upgrade at checkout.

Standard shipping

Free standard shipping on orders above USD 40.00.

Standard Shipping to USA
Items shipped to USA are sent with USPS and should be received within 2 weeks.
Shipping costs: USD 10.00

Standard Shipping to other countries
Standard Shipping: delivery time 3-10 working days (No tracking number available for this service).
Shipping costs: USD 10.00

Shipping upgrades available:

International Courier (Global)
International Courier: delivery time 2-6 working days (Tracking number supplied)
Shipping costs: an additional upgrade of USD 20.00

International Courier Express (Global)
International Courier Express: 2-4 working days (Tracking number supplied)
Shipping costs: an additional upgrade of USD 40.00

Delivery times

Delivery depends on your country and location. Please find below a screenshot from the NZ Post website.

Source: NZ Post Delivery targets.  

You can expect that your item will usually arrive at its destination within the timeframe specified for each service. Because New Zealand Post does not directly control all parts of the delivery chain, we can’t guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or is held in Customs, may take longer.

Shipping to New Zealand

Because Ariki has a strong retail presence in New Zealand, website purchases for this country are currently unavailable. Please see our large list of retailers for a stockist near you.

Taxes

If any taxes, duties, GST or VAT are to be paid for the import of the parcel, it is the responsibility of the customer to pay the charges. Duty, taxes, GST and VAT differ between countries, for further information please contact your local customs office.

Payment

Stripe


To pay securely using your credit card – no account required- Ariki is connected to Stripe.  Stripe now processes billions of dollars a year for thousands of businesses, from newly-launched start-ups to Fortune 500 companies. Since Stripe powers so many new businesses, it’s a snapshot of how the internet is changing; many users are in categories that barely existed five years ago. Web and mobile businesses around the world using Stripe include Twitter, Kickstarter, Shopify, Salesforce, Lyft, and many more.

Currently supported: Mastercard, Visa, American Express

PayPal
Millions of people around the world use PayPal for one simple reason: It’s simple! Just an email and password will get you through checkout – No need to reach for your wallet.

Credit Cards

Insurance

You can protect your purchase up to an amount of EUR 2,500 against the loss of your payment in the event of non-delivery or after the return of the goods – regardless of the method of payment. The guarantee runs for 30 days. The shop bears the costs of the buyer protection for you! If you buy goods in another currency, the following coverage amounts apply: EUR 2,500, CHF 4,000, PLN 10,000, GBP 2,500, AUD 3,000, BGN 5,000, CAD 3,000, CZK 60,000, HRK 18,000, HUF 700,000, LTL 8,500, NZD 3,500, RON 10,000, RUB 100,000, TRY 5,500, DKK 20,000, NOR 20,000, SEK 20,000, USD 2,500.